Step-by-Step Guide to the Roofing Insurance Claims Process in Boise & Treasure Valley
Understanding the timeline of a claim helps reduce stress and prevents missed deadlines. Use the table below to track your progress from the initial storm to the final roof installation.
Phase | Action Required | Professional Role of Kings Roofing |
1. The Storm | Document the date and time of the weather event. | Provide an immediate free roof quote and inspection. |
2. Filing | Contact your insurance provider to open a claim. Check your policy's filing deadline: some insurers now allow as little as six months after a storm. | Provide the initial damage report to support your filing. |
3. Inspection | The insurance adjuster visits your property. | We meet the adjuster on-site to show the damage we documented. |
4. Approval | Review the "Scope of Work" and initial check. | We compare the insurer's scope with our estimate so you can see any differences. |
5. Supplements | Submit requests for hidden damage found during work. | We document the added roofing work and submit it as a supplement through our insurance claims assistance. |
6. Completion | Final inspection and release of RCV funds. | We provide the final invoice your insurer needs to release the final payment. |
Supplements for Damage Found During Tear-Off
Sometimes the full extent of a roof storm damage event isn't visible until the old shingles come off. If we find rotted wood or structural roof repair needs during the tear-off, we don't just cover it up.
We photograph the additional findings and submit a supplement to our estimate for the added work, so your insurance company can review it. That includes hidden water damage our leak detection work traces, and repairs needed to meet local Boise building codes. Whether the added work is covered is your insurer's decision under your policy; our job is to make sure it is documented and not overlooked.
Benefits of Working with a Roofer Who Documents Everything
Without roofing documentation, damage can be missed and a claim scoped as a minor repair when a full roof replacement is warranted.
Accurate Damage Documentation
We use the same estimating software many insurance companies use (Xactimate), so our pricing and documentation match the format adjusters work in. That reduces friction and helps approvals move faster.
Reduced Stress for Homeowners
We answer the adjuster's technical questions about our photos, measurements and estimate, so you are not left explaining roofing details. You stay in charge of your claim, and you can focus on your residential roofing choices, like picking the right color for your asphalt shingle roofing.
Faster Claim Processing
When an insurance company receives a well-documented claim, it can process it faster. We provide the photos, measurements and estimates in a format adjusters recognize, which cuts down on back-and-forth requests for more information.
